399 Bet Terms & Conditions — Your Complete Guide to Using the Platform

Welcome to 399 bet — Bangladesh's online betting and casino platform. These Terms & Conditions ("Terms") constitute a legal agreement between 399 bet ("Platform", "we", "us") and you ("Member", "User").

These terms have been written in plain language for your convenience. However, please note — straightforward wording does not diminish their legal effect. This remains a binding legal document. By registering, logging in, or using any service on 399 bet, you agree to be bound by these terms.

399 bet is licensed by an international licensing authority and verified through regular third-party audits. All our games use certified RNG (Random Number Generator) technology to ensure fair outcomes.

To register and use 399 bet, you must meet the following requirements:

• You must be 18 years of age or older. Registration by minors is strictly prohibited.
• You must register under your own name — accounts cannot be opened on behalf of another person.
• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• Registration is not permitted from any country or region where access to 399 bet's services is prohibited by law.

After registration, 399 bet may request identity verification documents — such as a National ID, passport, or other valid documents — at any time. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.

Keeping your 399 bet account secure is your responsibility. Never share your password with anyone, and contact us immediately if you notice anything suspicious.

• Use a strong password — a combination of letters, numbers, and special characters.
• Keep two-factor authentication (2FA) enabled — it adds an extra layer of security to your account.
• Do not hand over your device to others while you are logged in.
• If you suspect unauthorised access to your account, change your password immediately.

You are responsible for all activity carried out using your login credentials. 399 bet will not be liable for claims made without reasonable grounds, unless it is proven that the issue originated from our system.

399 bet supports the most popular mobile banking methods in Bangladesh. Deposit and withdrawal terms are outlined below:

• Withdrawals can only be made via the same method used for the original deposit.
• Identity verification is mandatory before your first withdrawal.
• Bonus balance cannot be withdrawn directly — funds become withdrawable only after the wagering requirement is met.
• 399 bet may place a hold on withdrawals for suspicious transactions and request additional verification.

399 bet offers a variety of bonuses and promotions. Each bonus carries its own specific conditions, but the general principles are outlined below:

• Wagering Requirement: Most bonuses carry a wagering requirement of ×8 to ×12. For example, a ৳1,000 bonus with a ×8 requirement means you must wager ৳8,000 before the bonus converts to withdrawable cash.
• Validity: Welcome bonuses must generally be used within 30 days, reload bonuses within 7 days, and free bets within 14 days.
• One bonus at a time: Multiple active bonuses cannot be held at the same time; however, cashback and rebate bonuses may run alongside other bonuses.
• Misuse: If bonus misuse is suspected, 399 bet reserves the right to cancel the bonus and investigate the account.
• Changes: 399 bet reserves the right to modify or cancel the terms of any promotion at any time.

Full bonus terms are available on the relevant promotions page. If you have any questions, please contact support before claiming.

All game outcomes on 399 bet are determined by a certified RNG system. The result of every bet or game is final and cannot be altered, except in cases of clear technical error.

• Once a bet is confirmed in Sports Betting, it cannot be cancelled or amended.
• If a match is abandoned or suspended, 399 bet will make a separate decision for each bet.
• 399 bet reserves the right to void any bets placed at incorrect odds.
• If a game is interrupted due to a technical error, the stake for the affected bet will be refunded.
• In live games, the dealer's decision is final.

399 bet is deeply committed to responsible gaming. We want you to enjoy gaming as a form of entertainment — not as a source of financial hardship.

• Budget Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Cooling-Off: You can take a self-exclusion break for anywhere between 24 hours and 30 days.
• Self-Exclusion: For extended breaks, accounts can be closed for 6 months or longer.
• Minor Protection: If a minor is found to be using the platform, their family should notify us immediately.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

Any form of cheating, fraud, or dishonest conduct on the 399 bet platform is strictly prohibited and subject to serious penalties. Prohibited activities include:

• Opening multiple accounts to abuse bonuses.
• Using software, bots, or automation tools to play games.
• Using another person's account or transferring your account to someone else.
• Money laundering or transacting with illegal funds.
• Deliberately exploiting any vulnerability or glitch in a game.
• Attempting to gain unauthorized access to the platform's systems.

399 bet takes your personal data seriously. Any information we collect is used solely to provide and improve our services.

• Your information is never sold to any third party.
• Your information is not shared for any reason other than legal obligation.
• All information is secured with 256-bit SSL encryption.
• You may request the correction or deletion of your personal data at any time.

For more details, visit our Privacy Policy to read more.

You may close your account at any time. Please ensure you withdraw your remaining balance before doing so.

• Account closure requests must be submitted through the support team.
• Any active bonuses on a closed account will be forfeited.
• Any pending winnings will be paid out even after account closure.
• 399 bet reserves the right to close any account without prior notice for breach of these terms.

If you have a dispute, please contact our support team first. 399 bet takes all complaints seriously and works to resolve them fairly.

• Step One: Report an issue via live chat or email.
• Step Two: If you do not receive a response within 48 hours, please submit a formal complaint.
• Step Three: If you are not satisfied with our resolution, you may refer the matter to an independent mediator.

For all dispute resolution, 399 bet's system logs, game records, and transaction history shall serve as the definitive evidence.

399 bet reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continued use of 399 bet after updated terms are published will be considered your acceptance of the new terms. Please check this page regularly.

For any questions regarding these Terms & Conditions, please contact our Help Centre Visit us or contact support directly.